Privacy Policy

Last Updated: October 23, 2025

Uyarlı Synergy Foreign Trade Ltd. ("we," "us," or "our") operates uyarlisynergy.com (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you use our Site or services:

Name and contact information (email address, phone number, company name)
Business information (company size, industry, location)
Communication preferences
Inquiry details and project requirements

1.2 Automatically Collected Information

When you visit our Site, we automatically collect:

IP address and browser type
Device information
Pages visited and time spent on the Site
Referring website addresses
Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery: To provide consultancy, machinery supply, and technical support services
Communication: To respond to your inquiries and provide information about our services
Business Operations: To process orders, manage projects, and fulfill contracts
Improvement: To analyze and improve our Site and services
Marketing: To send promotional materials and updates (with your consent)
Legal Compliance: To comply with applicable laws and regulations

3. Legal Basis for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data based on:

Consent: When you have given explicit consent for specific purposes
Contract: When processing is necessary to fulfill our contractual obligations
Legitimate Interests: When we have a legitimate business interest
Legal Obligation: When required by law

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist in our business operations (hosting, payment processing, logistics)
Business Partners: Manufacturers and suppliers involved in delivering your project
Legal Requirements: When required by law, court order, or government authorities
Business Transfers: In connection with any merger, sale, or acquisition

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

SSL encryption for data transmission
Secure servers and databases
Access controls and authentication
Regular security assessments

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

Fulfill the purposes outlined in this Privacy Policy
Comply with legal, accounting, or reporting requirements
Resolve disputes and enforce our agreements

Typically, we retain business contact information for 7 years after the last interaction, or as required by Turkish law.

7. Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (subject to legal requirements)
Restriction: Request restriction of processing
Portability: Request transfer of your data to another organization
Objection: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent at any time (without affecting prior processing)

To exercise these rights, please contact us at info@uyarlisynergy.com

8. Cookies

Our Site uses cookies to enhance user experience. Cookies are small files stored on your device. You can control cookie preferences through your browser settings. Types of cookies we use:

Essential Cookies: Required for Site functionality
Analytics Cookies: Help us understand how visitors use our Site
Marketing Cookies: Used to deliver relevant advertisements

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including Turkey. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

12. Turkish Data Protection Law (KVKK)

As a Turkish company, we comply with the Law on Protection of Personal Data (KVKK - Law No. 6698). You have rights under KVKK including:

Learning whether your personal data is processed
Requesting information about processing
Learning the purpose of processing and whether data is used accordingly
Knowing third parties to whom data is transferred
Requesting correction or deletion of personal data
Requesting notification of corrections to third parties
Objecting to processing
Requesting compensation for damages

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Uyarlı Synergy Foreign Trade Ltd.
Kumlubel Mah. Aydınlı Sok. 74/8
Tepebaşı 26220
Eskişehir, Turkey

Email: info@uyarlisynergy.com
Phone: +90 532 723 39 97

Data Protection Officer: info@uyarlisynergy.com

For EU residents, you have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.